Active Listening

Author: Hoppe, Michael H.
Illustrations: illustrations
ISBN: 1882197941
Format: Paperback
Keywords: Leadership & Motivation  
Publication Date: 2007
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Ideas Into Action Guidebooks 32 Active listening is a person’s willingness and ability to hear and understand. At its core, active listening is a state of mind that involves paying full and careful attention to the other person, avoiding premature judgment, reflecting understanding, clarifying information, summarizing, and sharing. By learning and committing to the skills and behaviors of active listening, leaders can become more effective listeners and, over time, improve their ability to lead.

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